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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc.
August 17, 2009 - (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA
October 19, 2009 - (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency by CA
July 25, 2009 - (Free Research) This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turning Virtual Sprawl Into a Good Thing by Hewlett-Packard Company
December 10, 2009 - (Free Research) Watch this webcast to learn how discovery and dependency mapping (DDM) tools can help organizations overcome the challenges of virtual sprawl. Learn how you can leverage this mapping tool for effective infrastructure management without increasing costs and risk.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Hyper-V workarounds: How to ensure high availability by Dell and Microsoft
July 14, 2009 - (Free Research) High availability (HA) for hypervisors is vital to limit unplanned downtime, making it critical to discern which technology works best for your virtual environment. This videocast compares popular hypervisor methods used to ensure high availability.
(VIDEO) VIEW ABSTRACT | GO TO

Dell and Microsoft Windows Server 2008 Server Virtualization and Management by Dell and Microsoft
December 2008 - (Free Research) With the introduction of Microsoft Hyper-V as part of Windows Server 2008, and Microsoft System Center Virtual Machine Manager, you can now take advantage of a powerful new set of tools to help simplify infrastructure management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: How to Optimize Career Success with Oracle Certification by SkillSoft Corporation
November 2009 - (Free Research) Read this E-Guide and discover the benefits of IT and Oracle DBA certifications. No matter what your role in IT, this E-Guide will help you learn to keep an eye on the industry trends and the processes used for certification.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.
October 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Green Storage Webcast by IBM
September 2009 - (Free Research) We know that the energy use in data centers is high today and this rate is rapidly growing, projected to double every 5 year. To help you react to this rapid growth, we offer an informative webcast that will detail. IBM solutions and services can stem this information explosion.
(WEBCAST) GO TO WEBCAST

ChangeAuditor for Exchange - Critical change Alert - Free Trial! by ScriptLogic Corporation
April 2009 - (Free Research) Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft
May 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell's New PowerEdge R610 - the 1U, 2 socket High Efficiency Machine by Dell, Inc. and Intel
May 2009 - (Free Research) Watch this video to learn how the Dell PowerEdge R610 is a key building block for today's data center. Designed for versatility and high performance, it provides many of the virtualization, system management, and energy-efficiency features you need now and the scalability necessary to change as your business grows.
(VIDEO) VIEW ABSTRACT | GO TO

Implementing Best Practices: The Dell Management Console and ITIL by Dell, Inc. and Intel
March 2009 - (Free Research) This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency by Hewlett-Packard Company
May 2009 - (Free Research) This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tivoli Beat Article: Seamlessly Link IT Development and Operations by IBM
November 2009 - (Free Research) This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

A Shortcut Guide to Virtualization and Service Automation by Hewlett-Packard Company
October 2008 - (Free Research) This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution
November 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives by IBM
January 2009 - (Free Research) This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company
April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Tour of HP Sarbanes-Oxley IT Assessment by Hewlett-Packard Company
April 2009 - (Free Research) This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Exchange High Availability - A New Approach by Marathon Technologies
September 2009 - (Free Research) Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness by SkillSoft Corporation
November 2009 - (Free Research) IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.
(EZINE) VIEW ABSTRACT | GO TO

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc.
November 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years).
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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