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Your search for keyword: Calls legacy returned 95 results.
 
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Enterprise Systems Management | Legacy Systems Analysis and Upgrade | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Data Center Management | Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Application Management and Maintenance | Service Oriented Architecture (SOA) | Customer Service (General)

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Desperate Times Calls for Strategic Measures: Get the most out of your SAP ERP System by Atos Origin

November 04, 2009 - (Free Research) In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlocking the Mainframe: Modernizing Legacy System to SOA by Oracle Corporation

July 24, 2008 - (Free Research) Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The HP Applications Modernization Transformation Experience Workshop by Hewlett-Packard Company

October 01, 2009 - (Free Research) Organizations are realizing their priorities are not about new technology –instead, they are focusing on how to use the technology they have to survive and thrive in the downturn. How can you make the most of your information technology investments in this new environment?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Novell SUSE Linux Enterprise Server on HP ProLiant x86 Servers vs. Sun Solaris 10 on Sun Servers by Hewlett-Packard Company

October 01, 2009 - (Free Research) Alinean, a leader in IT value measurement, teamed up with HP and Novell to assess the financial merits of moving from a legacy Sun Solaris and SPARC environment to Novell SUSE Linux Enterprise Server (SLES) running on HP ProLiant DL 785 G6 x86 Servers versus upgrading to SUN Solaris 10 running on Sun SPARC T5440. Read this paper for the results.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle IT Modernization: The Path to SOA by Oracle Corporation

August 01, 2008 - (Free Research) More and more organizations are looking to SOA as the basis of their future computer architecture. Recognizing that legacy application design and implementation approaches have led to applications that are costly to operate, hard to change, organizations are hoping that SOA provides a key component of the answer to these problems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Butler Group Technology Audit for Blaze Advisor 6.5 by FICO

October 01, 2008 - (Free Research) Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel

July 01, 2009 - (Free Research) Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Integrating and Automating Composite Applications by BMC Software, Inc

November 14, 2008 - (Free Research) This Enterprise Management Associates white paper will describe how new technologies are being used by IT to develop new applications to give a new competitive edge to their enterprises; provide an overview of the new challenges involved; investigate solutions to overcome these challenges; and show how these solutions drive business value.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidating Multiple Oracle OLTP Workloads on the Dell PowerEdge R710 Server by Dell, Inc. and Intel

July 01, 2009 - (Free Research) The goal of this study is to determine if a multi‐node Oracle RAC cluster can be replaced with a cluster consisting of fewer Dell PowerEdge 11G nodes (powered by Intel® Xeon® processor 5500 Series), and still process the OLTP workload faster with less power consumption and lower Oracle RAC licensing fees. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC

September 18, 2009 - (Free Research) Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get More Value from Audio Conferencing by Citrix Online

September 10, 2009 - (Free Research) Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Cisco IP Phone Features by Global Knowledge

February 10, 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America Inc

February 01, 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems by Compuware Corporation

September 03, 2009 - (Free Research) This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City Where Fantasy Thrives Solves Reality of Backup Challenges with Quantum DXi7500 Express by Quantum Corporation

July 01, 2009 - (Free Research) When a full backup of the city's 125-plus servers became impossible overnight on a legacy tape system, Burbank went looking for a better answer. The city chose Quantum's DXi7500 Express disk-based backup solution with deduplication technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrate from a Proprietary Server Architecture? - Open Systems Provide Way to Exit Money Pit by Dell, Inc. and Intel

May 27, 2009 - (Free Research) In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The CIO's Guide to Unix Migration by Dell, Inc. and Intel

September 29, 2009 - (Free Research) In this podcast, expert Carey Dietert discusses how CIO's are reevaluating current infrastructures to determine whether a new alternative is the way to go including the changes incumbents in the Unix space especially Sun with the upcoming purchase from Oracle.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Economics of Embedded Development, Testing, Deployment and Support by IBM

December 30, 2008 - (Free Research) This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

McAllen ISD simplifies its messaging, storage and backup infrastructure while reducing power and cooling requirements by a projected 86% by Dell, Inc.

April 01, 2009 - (Free Research) Check out this case study to see how Dell teamed up with Mc Allen Independent School District to simplify its messaging, storage, and backup infrastructure while reducing power and cooling requirements by a projected 86%.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce

September 01, 2009 - (Free Research) This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bitpipe Research Guide: EAI and Web Services by Bitpipe

November 30, 2006 - (Free Research) Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.
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Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining by SPSS Inc. Worldwide Headquarters

May 04, 2009 - (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite

August 2008 - (Free Research) In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc

January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox

March 2009 - (Free Research) Check out this white paper, which discusses network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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