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Your search for keyword: support services returned 119 results.
 
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EMC Elevates IT Efficiency to New Heights with Advanced Customer Services by Oracle Corporation

December 2008 - (Free Research) Read how Oracle's Advanced Customer Services has helped EMC integrate their numerous acquisitions and ensure that the technology decisions are based on strategic goals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leapfrog Services by CA

September 2008 - (Free Research) Centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and repeatable model for IT support.
(WHITE PAPER) GO TO WHITE PAPER

How to Compete on Analytics: The Analytical Center of Excellence by SAS Institute Inc.

June 2009 - (Free Research) The significance of analytics to an enterprise and the understanding of the value of analytics have moved it to the forefront of business thought leadership. In the process of understanding how to centralize and support analytics, this whitepaper will take a historical parallel perspective of support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Business Case for Self-Service by TimeTrade Systems

June 2009 - (Free Research) This Expert Podcast explores today's self-service technology market and provides tips for building a business case and using self-service technology effectively.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc.

May 2009 - (Free Research) Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

New Features in DWR Version 3 by The Ajax Experience

December 2008 - (Free Research) This session looks at the new features of DWR version 3, including server proxy APIs and integration with Dojo, script.aculo.us, Pub/Sub message passing and integration with JMS.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin by Embarcadero Technologies, Inc.

June 2009 - (Free Research) This Podcast compares two leading data modeling tools and demonstrates how advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Don't Fight Your Data Modeling Tool: Migrate from CA Erwin to Embarcadero ER/Studio by Embarcadero Technologies, Inc.

June 2009 - (Free Research) This Webcast compares two leading data modeling tools and demonstrates how advanced data modeling improves productivity, standards compliance and knowledge sharing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Global Commerce Enabler Achieves Instant ROI with AventX by STR Software

May 2009 - (Free Research) MasterCard International implemented Oracle E-Business Suite (EBS) in January 2000 and required a document delivery solution capable of intelligently distributing high volumes of purchase orders each month. After a competitive evaluation, MasterCard determined AventX Oracle Connector was the only solution that could meet its needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Information Drives Operational Excellence by Oracle Corporation

December 2008 - (Free Research) Oracle Advanced Customer Services provides several different service offerings to help companies strike the right balance between performance, value, and cost.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company)

September 2005 - (Free Research) The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Analytics for the CIO by SAS Institute Inc.

June 2009 - (Free Research) Organizations today are dealing with increasingly complex issues, dynamic changes and a systemic need for evidence-based decisions across a growing range of decision makers. The SAS® Business Analytics Framework maximizes the value of technology and information assets - enabling organizations to address critical business issues right...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence - Now More Than Ever by SAP BusinessObjects

December 2008 - (Free Research) The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Risk Management in a Collaboration Driven Enterprise by AvePoint, Inc.

August 2008 - (Free Research) How will platform and content access interruptions affect productivity, revenue, and compliance-related exposure? This document will analyze common consequences of such interruptions and discuss why successful SharePoint deployments require effective management, vigorous protection, diligent compliance protocols, and continuous availability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Rational Web application security e-Kit by IBM

June 2009 - (Free Research) Check out the IBM Rational Web application security e-kit to gain information and tools that reduce online threats and offer insights about web application security issues.
(DOWNLOAD) GO TO DOWNLOAD

Applying Knowledge Management to Project Management by Global Knowledge

June 2009 - (Free Research) There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of a Single Platform for Data Integration and Quality Management by SAP America Inc

June 2009 - (Free Research) This paper examines the evolution of the data integration and quality industry, and explains the benefits of moving toward a single data services architecture. It outlines requirements for a software platform for supporting such an architecture, and, as an example, reviews the BusinessObjects“ Data Services XI Release 3 platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP BusinessObjects

June 2009 - (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nucleus Research: Force.com Drives Faster Development by Salesforce.com

May 2009 - (Free Research) Cloud computing is dramatically changing the cost and time equation for enterprise applications and custom application development. This report from Nucleus Research highlights the advantages of Force.com that allow ISVs, on average, 4.9 times faster application development than traditional .NET or JAVA environments.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Web Content Management with Microsoft Office SharePoint Server 2007 by Microsoft

August 2007 - (Free Research) Technologies used to create and manage Web sites are evolving to meet the dynamic needs of the changing business market. Microsoft has responded to these changes by delivering a Web Content Management (WCM) solution that combines the rich features of a traditional content management system with a unified, enterprise WCM platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing UTM at Branch Offices by Juniper Networks, Inc.

October 2008 - (Free Research) This paper addresses typical security threats that face today's distributed enterprise and how an appropriate security policy enforced by Juniper Networks family of SSG devices can help mitigate these threats.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Data Access with Intelligent SharePoint® Replication by AvePoint, Inc.

February 2009 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing distributed SharePoint deployments, in planning and implementing a comprehensive, reliable and efficient replication strategy to optimize collaboration and increase productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xenos ePresentment™ for IBM® Content Manager OnDemand by Xenos Group Inc.

June 2009 - (Free Research) Xenos ePresentment™ for IBM® Content Manager OnDemand (CMOD) is an ultra high-performance, fully integrated solution designed to deliver customer-facing documents online for external customers and internal customer support representatives. Join Steve Jones, VP of Solutions Strategy, as he explores this high-performance solution.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PODCAST: Business Benefits of Boosting Web hosting Efficiency and Optimization by Sun Microsystems, Inc. and Intel Corporation

June 2009 - (Free Research) In this podcast industry expert Greg Schulz explains the challenges and benefits of optimizing your web hosting.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Business Benefits of Boosting Web hosting Efficiency and Optimization by Sun Microsystems, Inc. and Intel Corporation

June 2009 - (Free Research) In this webcast industry expert Greg Schulz explains the challenges and benefits of optimizing your web hosting.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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